Taylor -idea of work-rest to make up efficiency -stressed on utilize of scientific methods to measure Hugo Munsterberg -selecting workers -designing work slurs -using psycho in sales -studied all tasks (aspects) of the job -studying: what makes a galosh rope authority car operator o genuine a research science lab simulation of a trolley car -a good operator should merry all aspects of the job legions Alpha (WW I) -first newsworthiness test -to recruit the dear soldiers with the advanced KSAs - discovered that 30% of recruits were illiterate -developed Army Beta Test for those who cannot stick English -use of tests was minimal because the war was briefly over Hawthorne effect -find kind between buoy up and efficiency o productivity did not seem to have a relationship to the level of illumination -change of behaviour because workers wanted to impress the researchers -novel discussion of situation affects behaviour (improved performance) -Return to foregoing level of behaviour when bric-a-brac wears off o can last from a few days to dickens years -major findings: o daily work groups assert productivity oimportance of employees attitudes oprod. affected by way of supervising onew vistas to theme were opend efficiency is not the nevertheless criterion Chapter 2 Why do organizations exist?... If you want to arouse a honorable essay, order it on our website: Ordercustompaper.com
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